Have questions about Pawgo?
What information is needed to book an appointment?
Give Pawgo your pet’s information, a credit or debit card to confirm, and a date and time that works for you. You are charged after service day. Authorize the final amount with your groomer, add a tip if you see fit, and you are done.
Do your vans have hot water and AC?
All Pawgo vans are self-contained with hot water, AC, wastewater tanks and a grooming table. See a video of how it works here.
I live in an apartment. Do you need to plugin to an outlet?
We have a selection of vans that run on generator power and are all independent from the grid. Our generators are powerful enough to run a small A/C unit so that your pet and our groomers are comfortable through the process. However, please specify if you do live in an apartment to ensure a generator-powered van is sent to you.
Do you have service 7 days a week?
Yes. Please make sure to book in advance if you need weekend appointments. Varies by area and groomer.
How long will it take for you to groom my pet?
A full groom takes anywhere between 1 – 2 hours. A bath and tidy is about 1 – 1.5 hours.
Is the mobile grooming van insured?
All of our independent groomer’s mobile grooming vans are fully insured.
What products do your groomers use?
It varies by groomer-- groomers have freedom to choose because they service all types of pets.